If you encounter frequent Glitches,
please try the following solutions.
1. Ensure your device meets the minimum device requirements for Panilla Saga:
※ Android Minimum requirements
- OS version 5.0 and above
※ iOS minimum requirements
- Version 12.0 and above
2. We recommend closing other applications that are running on your device, and/or lowering in-game graphics quality;
3. Fully exit the game and check your current Network connection;
4. Check for any updates in your App Store;
5. Delete and reinstall the game.
※ Don't forget to link your account before deleting to save your progress.
※ If problem persists, please select Customer Service in-game, or email us at support@ujoy.mail.helpshift.com
please try the following solutions.
1. Ensure your device meets the minimum device requirements for Panilla Saga:
※ Android Minimum requirements
- OS version 5.0 and above
※ iOS minimum requirements
- Version 12.0 and above
2. We recommend closing other applications that are running on your device, and/or lowering in-game graphics quality;
3. Fully exit the game and check your current Network connection;
4. Check for any updates in your App Store;
5. Delete and reinstall the game.
※ Don't forget to link your account before deleting to save your progress.
※ If problem persists, please select Customer Service in-game, or email us at support@ujoy.mail.helpshift.com