I cannot install/update the game.

Please make sure your game was downloaded from the App Store/Google Play/One Store. If you have downloaded our game on other platforms, we c...

My game keeps crashing.

First of all, please make sure that your device's system version has been updated to the latest.You can try the following steps to solve you...

My game is very laggy / My game keeps freezing.

When you open the game for the first time, the game needs to download additional resources to ensure proper operation. During the download p...

I cannot connect to server.

Please make sure your device is in a stable network environment. You can try to change the network environment (Wi-Fi/LTE) to get a more sta...

How to turn off push notifications?

[iOS]Please go to the [Settings] of your phone system, slide down to find our game, and turn off [Allow Notifications] in [Notifications]&nb...

Device requirements

[iOS]iPhone 7 or higherSystem: iOS 13.0 or higher[Android]Processor: 4-core 1.5GHz or higherRAM: 2G or higherSystem: Android 8.0 or higherAv...