Can I delete my game account?

If you'd like to delete your game account, please go to [Player Info] - [Settings] - [Manage Account], the follow instructions to delete you...

Can I log in to my account on another device?

If you have linked your account, you will be able to access it from different devices. However, if you are using a guest account, you will n...

I forgot my Google account or password.

We cannot access your Google account information. If you forget your Google account credentials, please contact Google for help.Here is the ...

I forgot my Apple ID or password.

We cannot access your Apple ID information. If you forget your Apple ID credentials, please contact Apple for help.Here is the relevant help...

I forgot my Ujoy account or password.

Please follow these steps:1. After entering the game, select [Player Info] - [Change Account] and you will return to the login screen of the...

I got a notice saying "You are logged in on another device, going offline".

The same account can only be logged in on 1 device at a time. You can play with the same game account on different devices, but when you log...

Will my progress be saved after reinstalling the game?

If your account is linked to one of Apple ID, Google Account, or Ujoy Account, your game progress will not be lost.If you have not linked yo...

Can I link my account to another log-in method?

If you already have a linked account, we cannot help you linking it to another method or unlinked it, so please proceed with caution.

How can I link my account?

You can link your account with the following steps:1. Select [Player Info] - [Settings] - [Account Binding].2. Select the method you want to...